Name the pressure points
Deadlines, unclear ownership and difficult feedback can influence how people respond.
Create space to clarify
Before assuming intent, invite a colleague to explain their perspective or restate what you understood.
Normalise respectful pauses
Teams can agree that stepping away briefly from a heated discussion is acceptable when followed by timely follow-up.
Practise together
Facilitated awareness sessions can offer teams shared language for reflection; they should not be framed as clinical treatment.
A moment to reflect: What is one small practice you could try this week?
This educational article is not medical, psychological or financial advice.
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